Terms & Conditions

Return Policy

- We do not offer price adjustments or price matching.

 

- Merchandise in original saleable condition with all original tags attached may be exchanged within 14 days of receipt. Clients choose the courier on their own, taking into account that the parcel must be delivered within 10 days.

 

-  If for any reason clients are not satisfied with an order size, within 14 days of the merchandise delivery date the item(s) can be returned for size exchange. In case of absence of desired size, IRINA ADINA may provide a store credit for a relevant amount.

 

- Merchandise must be accompanied by both the original sales receipt and a return authorization number. To receive a return authorization number, e-mail blacklime@irinaadina.com and write:

-  your name;

- order number;

-  name of item(s) you wish to return;

- the reason for return.

 

-  Individually ordered goods are not subject to return. 

 

- We reserve the right to refuse a return or exchange if the merchandise does not meet our standards. Where provided, all original packaging to accompany the item must be included and returned in its original condition. Goods that are returned with damages, without a box, or in a damaged box may not be accepted, and may be sent back to the customer.

 

- Please note that the purchaser is responsible for all shipping charges.

 

- In cases not covered by this Delivery And Return Policy, issues are solved individually by negotiations of the parties.